NEW Collections
4th OF JULY
URBAN FASHION
FATHER DAY
Frequently asked questions
How long does it take to receive my order?
Each item is made to order. Production typically takes 2–5 business days before shipping. Delivery times vary by destination and shipping method selected at checkout.
How can I track my order?
Once your order ships, you'll receive a tracking number by email. You can use this tracking number to follow your package's journey.
Can I return or exchange an item?
Because our products are made to order, we generally do not accept returns or exchanges for incorrect sizing, buyer's remorse, or change-of-mind purchases. Please review the size guide carefully before ordering.
What if my order arrives damaged, defective, or incorrect?
If you receive a damaged, defective, or incorrect item, please contact us within 30 days of receiving your order and include photos of the issue. We'll work with our fulfillment partner to resolve it as quickly as possible.
Can I cancel or modify my order?
Orders enter production quickly. If you need to cancel or make changes, contact us immediately after placing your order. We cannot guarantee modifications once production has begun.
How much does shipping cost?
Shipping costs are calculated at checkout based on your location, order size, and selected shipping method.
Do you ship internationally?
Yes, we ship to many countries worldwide. Available shipping options and rates will be shown during checkout.
What if my package is lost in transit?
If your package appears lost, contact us and we'll investigate with the shipping carrier and fulfillment partner to find a solution.
How do I contact NUXWEAR?
For any questions regarding your order, please contact us at support@nuxwear.com.